Opiniones de clientes
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Extremely rude and abrupt. Try to blame me for him to stay longer at job, which was extremely un-professional. Lied about the office closing time, as I was entering the terminal the office was still open after 2015 Chap was only I treating in charging more and more Didn’t know how to process looked confused most of the time Extremely disappointed experience I will have to think twice to use top rent in the future



The car was good. But the booking process was terrible. We were SCAMMED! We had clearly mentioned that we will return the car late (at 10pm after office hour), because we already bought our train ticket back around 11pm, and we were willing to pay 1 day extra (Euro40). However your staff (Rostislav) told us that we can just dropped the car anytime after 6pm, he only told us that he will put 6pm on paper as procedure. At 10pm, upon returning, we were asked to pay Euro100++ for late return. That is twice the price for paying 1 extra day (Euro40)! And your staff (Svetoslav) were very rude. He even accused us of lying. He even then forced us to sign the document against our will, forcing us to agreed on paying the late charge. He lied saying that the office had call us asking for the car which we have not received any call for your office AT ALL! He also tried to charge us on dented done on the car by previous rental. Repeatedly going in and out of the return office checking the car for several of time. While the record of the dent were all ready on the paper. We will NOT recommend anyone to use this car service anymore! And we will also leave comments on all others media and travelling websites and portal.


I was not really happy at all that I had to pay 35BGN with the admin charge for %6 low charge


Обяснил съм на Димитър ситуацията със сгрешеното пълномощно и от него получих разбиране и обещание за съдействие за компенсацията ми.


Unable to process refund for missing days.



Due to the problem I experienced I didn’t get any help or support or understanding from this employer. Dealing with him was rather unpleasant.
